The ideal introductory reference on salesforce.com—now fully updated throughout! As the global leader in on-demand customer relationship management (CRM), salesforce.com helps companies all over the world manage their sales, marketing, and customer service and support operations. Written by two salesforce.com insiders, this straightforward introduction clearly explains how to organize contacts, lo...
Paperback: 432 pages
Publisher: For Dummies; 4 edition (October 26, 2010)
Product Dimensions: 7.4 x 0.9 x 9.3 inches
Amazon Rank: 640476
Format: PDF ePub djvu ebook
reviews: Perfect book for beginners wanting to learn the basics of Salesforce.com. I have used other CRM's in the past, but my new position required that I know Salesforce.com. I was familiar with the CRM, however, I required some more, in-depth, knowledge on...
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