Top 25 Customer Service Kpis Of 2011-2012

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By The KPI Institute | DMCA

The "Top 25 Customer Service KPIs of 2011-2012" report provides insights into the state of customer service performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition,...

Paperback: 76 pages
Publisher: CreateSpace Independent Publishing Platform (March 1, 2013)
Language: English
ISBN-10: 1482598787
ISBN-13: 978-1482598780
Product Dimensions: 8.5 x 0.2 x 11 inches
Amazon Rank: 6546004
Format: PDF ePub djvu ebook


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